jili88 Privacy Policy

When you register an account on jili88, we collect basic personal details such as your full name, date of birth, email address, and mobile number. We also collect your preferred payment method details and transaction history in Philippine pesos (PHP) to process deposits and withdrawals accurately. Device information — including your IP address, browser type, and operating system — is gathered automatically each time you access the platform, whether on mobile or desktop. If you contact our support team, any messages, attachments, or feedback you provide may also be stored as part of your account record. We collect gameplay data such as session duration, game preferences, and betting activity to improve platform performance and ensure responsible gaming compliance. Location data may be inferred from your IP address to verify that you are accessing the platform from within the Philippines or a permitted jurisdiction. All data collection is limited to what is genuinely necessary to deliver a safe, functional, and enjoyable gaming experience.

Your personal data is used primarily to create and manage your jili88 account, verify your identity, and process financial transactions securely. We use your contact details to send account-related notifications such as deposit confirmations, withdrawal updates, and security alerts — these communications are essential and cannot be opted out of while your account remains active. Gameplay and session data helps us personalise your experience, recommend relevant games, and identify any unusual activity that may indicate fraud or problem gambling. Where you have given consent, we may send promotional messages about new games, bonuses, or platform updates; you can withdraw this consent at any time through your account settings. We also use aggregated, anonymised data for internal analytics and product development, which never identifies you personally. Compliance with Philippine regulatory requirements — including anti-money laundering (AML) obligations — may require us to process and retain certain data for defined periods. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.

jili88 does not sell, rent, or trade your personal information to any third party for their own marketing purposes — this is a firm commitment. We may share data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers; all such partners are contractually bound to handle your data securely and only for the purposes we specify. In cases where Philippine law or a valid legal order requires disclosure — for example, to regulatory bodies, law enforcement, or courts — we will comply with our legal obligations and, where permitted, notify you of such disclosure. If jili88 undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, which will be required to honour this Privacy Policy. We may also share anonymised, aggregated statistics with industry partners or researchers, but this data cannot be used to identify you. Any third-party links that may appear on the platform lead to independent websites with their own privacy practices; jili88 is not responsible for those practices. We encourage you to review the privacy policies of any external sites you visit.

We apply industry-standard security measures — including SSL/TLS encryption, secure server environments, and access controls — to protect your personal data from unauthorised access, alteration, or disclosure. Sensitive financial data such as payment card details is handled through certified payment processors and is never stored in full on our servers. Internal access to personal data is restricted to staff who genuinely need it to perform their role, and all such staff are trained in data protection responsibilities. Despite these measures, no online platform can guarantee absolute security; if you suspect your account has been compromised, please change your password immediately and contact our support team. We retain your personal data for as long as your account is active and for a further period as required by Philippine law and regulatory obligations — typically up to five years after account closure for financial records. Data that is no longer required is securely deleted or anonymised. You are responsible for keeping your login credentials confidential and for any activity that occurs under your account.

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to access, correct, and — in certain circumstances — request the deletion of your personal data held by jili88. You may also object to specific types of processing, request a copy of your data in a portable format, or withdraw consent for marketing communications at any time. To exercise any of these rights, you can update your preferences directly in your account settings or contact our support team using the email address listed in the footer of this page. We will respond to verified data requests within a reasonable timeframe and in accordance with applicable law. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Please note that some requests — such as deletion of data required for regulatory compliance — may not be fulfilled in full, and we will explain the reason clearly if that is the case. For further information about how we handle your data, or if you have any questions about this Privacy Policy, visit our FAQ page or review our Terms and Conditions.